Terms & Conditions

Welcome to the rcpets.com. This site is provided as a service to our customers. Please review the following Terms and Conditions of Use, which govern your use of the site. Your use of the site confirms your agreement with these Terms and Conditions of Use. We reserve the right to update or modify the Terms and Conditions of Use at any time without prior notice. For this reason, we encourage you to review the Terms and Conditions of Use whenever you use any of the Site. If you do not agree to these terms, please do not use or further access the Site.

PRIVACY AND PROTECTION OF PERSONAL INFORMATION

See the RC Product’s Ltd. Privacy Policy, incorporated herein by this reference, for complete information relating to the collection and use of your personal information.

MODIFICATION OF THESE TERMS OF USE

RC Products Ltd. reserves the right to change the terms and conditions under which this site is offered by making changes to these Terms and Conditions of Use. You are responsible for regularly reviewing these Terms and Conditions of Use. Your continued use of this site constitutes your agreement to all such terms and conditions.

LINKS TO OTHER SITES

This site may contain images of and links to other web site that are independently run site outside of the RC Products domains: rcpets.com, canineequipment.com, caninefriendly.com, and rcpower.com. Such links are provided solely as a convenience to you. RC Products Ltd. has no control over or responsibility for the content of such independent site, which have their own privacy and data collection practices and terms of use, independent of RC Products Ltd. Neither these site, nor any content available through links to and from them, are screened, reviewed or endorsed by RC Products Ltd. If you decide to access any third party website or acquire any third party products or services, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies imposed by such third parties.

TRADEMARKS

All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the ""Marks"") that appear on the Site are proprietary to RC Products Inc. or such marks' respective owners. You may not display or reproduce the Marks other than with the prior written consent of RC Products Ltd., and you may not remove or otherwise modify any trademark notices from any Content.

COPYRIGHTS AND OTHER INTELLECTUAL PROPERTY RIGHTS

The entire content on this web site (including, but not limited to, design, images, text, audio and video clips, data, graphics, links, computer code, and other content and material) is copyrighted under Canadian and other copyright laws and is the property of RC Products Ltd. The copyrighted material includes some works that are licensed to RC Products Ltd. In addition, some of the content on this web site is protected by trademark, privacy, and publicity laws. The content on this web site is provided solely for your information, entertainment and educational use. It shall not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without RC Products Ltd.’s express written permission.

NO UNLAWFUL OR PROHIBITED USE

You shall not use this site for any purpose that is unlawful or prohibited by this agreement, or in any manner that could damage, disable, overburden, or impair RC Products Ltd. or interfere with any other party's use and enjoyment of this site. You shall not attempt to gain unauthorized access to any RC Products Ltd. accounts, computer systems or networks through hacking, password mining or any other means, or interfere with or modify in any manner the appearance or operation of this site. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made available through this site.

DISCLOSURE OF INFORMATION

RC Products Ltd. reserves the right at all times to monitor your use of this site and to disclose any information as RC Products Ltd. deems necessary to satisfy any applicable law, regulation, legal process or governmental request or to protect its rights or a third party’s safety.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, color accuracy, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

DISCLAIMER OF WARRANTY THE SITE, SUBMISSIONS AND ANY CONTENT PROVIDED VIA THE SITE, INCLUDING LINKS, ARE PROVIDED ON AN ""AS IS"" AND ""AS AVAILABLE"" BASIS WITH NO WARRANTY OF ANY KIND. RC PRODUCTS LTD. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY. RC PRODUCTS LTD. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE THIS SITE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOUR USE OF THE SITE IS AT YOUR SOLE RISK, AND YOU ASSUME FULL RESPONSIBILITY FOR ANY COSTS ASSOCIATED WITH YOUR USE OF THE SITE. RC PRODUCTS LTD. SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE. LIMITATION OF LIABILITY IN NO EVENT WILL RC PRODUCTS LTD., ITS AFFILIATES, EMPLOYEES, DIRECTORS, CONTRACTORS, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, MULTIPLIED OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, EVEN IF RC PRODUCTS LTD. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION SHALL APPLY TO DAMAGES FROM ANY CAUSE OF ACTION, INCLUDING, BUT NOT LIMITED TO, TORT (INCLUDING NEGLIGENCE), CONTRACT, INDEMNITY OR OTHERWISE. IN NO EVENT WILL RC PRODUCTS LTD.'S LIABILITY TO YOU FOR ANY CAUSE OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEB SITE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY ABOVE, SO THESE MAY NOT APPLY TO YOU.

INDEMNIFICATION

You agree to defend, indemnify and hold RC Products Ltd. and any of its officers, directors, employees, agents and affiliates harmless from and against any and all damages, costs and expenses asserted by any third party arising from or related to your use of this site or conduct in connection therewith, or otherwise arising from or related to your use of this site. You further agree to pay our reasonable attorneys' and expert witness fees and costs arising from any actions or claims hereunder and those incurred in establishing the applicability of this paragraph.

ENTIRE AGREEMENT

This constitutes the entire agreement between you and RC Products Ltd. regarding the access and use of this web site.

TERMINATION

RC Products Ltd. reserves the right to terminate or modify this agreement at any time without notice, and accordingly may deny you access to the Site. All provisions regarding the protection and ownership of RC Products Ltd.'s intellectual property, disclaimer of warranties, limitations of liability, governing law, and attorneys' fees will survive termination.

Early Black Friday Sale

The Early Black Friday sale is valid from November 5 to November 21, 2024, for purchases made on the RC Pets website (http://www.rcpets.com). Discounts are not valid for the "Good Dog Kit" and "Dog Walking Essentials" bundles. The discounts will be applied automatically at checkout. This promotion is valid for orders shipped within the USA and Canada only. If you have any questions, feel free to contact us at hello@rcpets.com.

Holiday Extension

From November 1, 2024 to December 31, 2024, we’re extending our return policy for purchases made during this period to January 31, 2025. This extends beyond our standard 30-day return period.

This extension applies only to items purchased between November 1 and December 31, 2024.
Returns must be initiated by January 31, 2025.
All standard return conditions still apply.

Shop with confidence, knowing you have more time to decide! Please note: Cat toys and bundles are final sale, and returns are not accepted.